Privacy Policy

Authenticus Inc.

Effective Date: March 25, 2025

Last Updated: September 15, 2026

1. Introduction

Authenticus Inc. (“Authenticus,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information of our customers, prospects, and website visitors. This Privacy Policy explains what information we collect, how we use it, how we protect it, and the choices and rights you have, including specific terms governing our SMS text messaging program.

This policy applies to authenticusviz.com, our related location sites, our applications, and any other digital properties operated by Authenticus Inc. (collectively, the “Services”), including our studio locations in the United States, Canada, and Mexico.

Where a section of this Policy applies specifically to residents of Canada or Mexico, that is noted in the relevant section. Otherwise, this Policy applies equally across all locations we operate.

You may contact us in writing at 6309 Guhn Rd Building B, Houston, TX 77040, or by email at support@authenticusservices.com.

2. Information We Collect

We collect the following categories of information:

Information you give us directly:

• Name
• Email address
• Phone number (including mobile number for SMS communications)
• Mailing or business address
• Company name and job title
• Project details you share with us (floor plans, renderings, design preferences)
• Payment information, when you make a purchase (processed by our payment provider; we do not store full card numbers)
• Any other information you choose to submit through forms, booking tools, chat, or email

Information collected automatically:

• IP address
• Browser type and device information
• Operating system
• Pages visited, time on page, and referring/exit pages
• Approximate location (derived from IP address)
• Cookie and tracking identifiers (see Section 6)

Information from third parties:

• Information from scheduling and booking tools we use (such as our appointment widget)
• Information from advertising platforms (such as Google Ads or Meta) when you interact with our ads

If you choose not to provide certain information, we may not be able to deliver a quote, schedule a consultation, or provide the Services you requested.

3. How We Use Your Information

We use the information we collect to:

• Respond to inquiries and provide quotes, consultations, and project updates
• Schedule and confirm appointments
• Deliver the products and services you request (Walk Your Floor Plans, 3D Visualization, Authenticus XRP)
• Process payments and maintain business records
• Send you service-related communications, including by email, phone, or SMS text message, where you have provided consent
• Improve our website, services, and customer experience
• Analyze site traffic and usage trends in aggregate
• Comply with legal obligations and enforce our agreements
• Investigate complaints and prevent fraud

We do not sell your personal information.

We will only use your information for the purposes described in this Policy or for purposes you have separately consented to.

4. SMS / Text Messaging Program

4.1 How You Opt In

If you provide your mobile phone number and affirmatively opt in through a web form, in-person sign-up, or verbal consent recorded during a call, you agree to receive SMS text messages from Authenticus Inc. related to appointment reminders, project updates, quote follow-ups, and customer service. Consent to receive text messages is never a condition of purchasing any goods or services from Authenticus.

4.2 Message Frequency and Charges

Message frequency varies based on your interactions with us (for example, appointment reminders or project status updates). Message and data rates may apply. Contact your wireless carrier for details about your plan.

4.3 How to Opt Out

You can opt out of SMS messages at any time by replying STOP to any message you receive from us. You will receive a one-time confirmation that you have been unsubscribed. After opting out, you will no longer receive SMS messages from us unless you opt back in.

For help, reply HELP to any message, or contact us at support@authenticusservices.com or +1 832-430-3046.

4.4 No Sharing of SMS Opt-In Data

No mobile information collected as part of the SMS consent process will be shared with any third parties or affiliates for marketing or promotional purposes. This includes your phone number and your opt-in status. All other categories of personal information described elsewhere in this Policy may be subject to the sharing terms outlined in Section 5, but text messaging originator opt-in data and consent are expressly excluded from any such sharing, under any circumstance.

4.5 Supported Carriers

Carriers are not liable for delayed or undelivered messages.

4.6 Additional Terms for Canadian Recipients

If you are located in Canada, our SMS program also complies with Canada’s Anti-Spam Legislation (CASL). This means:

• We will only send you commercial text messages if you have given express consent, meaning you affirmatively opted in, rather than simply failing to opt out.
• Every message will identify Authenticus Inc. as the sender and include our contact information.
• If you unsubscribe by replying STOP, we will honor that request within 10 business days, and typically much sooner.

5. How We Share Your Information

We may share your personal information with:

• Service providers who perform functions on our behalf (such as hosting, payment processing, scheduling tools, and email/SMS delivery platforms), bound by confidentiality and data protection obligations
• Legal and regulatory authorities, when required by law, subpoena, court order, or to protect our legal rights
• A successor entity, in the event of a merger, acquisition, or sale of business assets, subject to this Policy or a policy with equivalent protections

We do not sell personal information, and, as stated in Section 4.4, we never share SMS opt-in data or consent with third parties for marketing purposes.

6. Cookies and Tracking Technologies

We use cookies and similar tracking technologies (such as pixels and tags) to operate our website and understand how visitors use it. These fall into the following categories:

• Functional cookies: Required for the website to operate correctly. Always active.
• Analytics cookies: Help us understand site traffic and usage patterns (for example, via Google Analytics or Google Tag Manager).
• Marketing cookies: Used to deliver relevant ads and measure ad performance (for example, via Google Ads).

You can manage your cookie preferences through the consent banner on our website, or by adjusting your browser settings to block or delete cookies. Blocking some cookies may affect site functionality. For more detail, see our Cookie Policy.

Our site may link to third-party websites. We are not responsible for the privacy practices of sites we do not control.

7. Data Security

We use administrative, technical, and physical safeguards designed to protect your information from unauthorized access, disclosure, alteration, and destruction. These measures include restricted access to personal information, secure hosting, and vetting of service providers who process data on our behalf.

No method of transmission or storage is completely secure. While we work to protect your information, we cannot guarantee absolute security, and any information you transmit to us is at your own risk.

8. Your Rights and Choices

You have the right to:

• Access the personal information we hold about you
• Correct inaccurate or incomplete information
• Delete your personal information (“right to be forgotten”)
• Restrict or object to certain processing of your information
• Unsubscribe from marketing emails at any time using the unsubscribe link in any email
• Opt out of SMS at any time by replying STOP (see Section 4.3)
• Withdraw consent for any processing that relies on your consent

To exercise any of these rights, email us at support@authenticusservices.com or write to us at 6309 Guhn Rd Building B, Houston, TX 77040. We will verify your request using the information associated with your account and respond within a reasonable timeframe. You may also designate an authorized agent to make a request on your behalf.

If our application offers an in-app account deletion option, you can also delete your account directly by selecting “Accounts” in the main menu and choosing “Delete Account.”

We may decline certain requests where permitted by law, such as where we need to retain information to comply with a legal obligation.

8.1 Additional Rights for Canadian Residents

If you are located in Canada, your information is handled in accordance with the Personal Information Protection and Electronic Documents Act (PIPEDA). In addition to the rights listed above, you have the right to know why your information is being collected, to withdraw consent to its use at any time (subject to legal or contractual restrictions), and to file a complaint with the Office of the Privacy Commissioner of Canada if you believe we have mishandled your information.

8.2 Additional Rights for Residents of Mexico

If you are located in Mexico, your information is handled in accordance with the Ley Federal de Protección de Datos Personales en Posesión de los Particulares (LFPDPPP). You have the following ARCO rights:

• Access (Acceso): Request confirmation of what personal information we hold about you and how it is used.
• Rectification (Rectificación): Request correction of inaccurate or outdated information.
• Cancellation (Cancelación): Request deletion of your information from our records, subject to legal retention requirements.
• Opposition (Oposición): Object to specific uses of your information, including marketing communications.

To exercise ARCO rights, contact us at support@authenticusservices.com. We will respond within the timeframe required by applicable Mexican law.

9. International Data Transfers

Our hosting infrastructure is located in the United States. Because we operate studio locations in Canada and Mexico in addition to the United States, information collected at those locations may be transferred to and processed in the United States. We take reasonable steps to ensure your information receives an equivalent level of protection wherever it is processed, consistent with this Policy.

10. Children’s Privacy

Our Services are not directed to individuals under 16. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, contact us at support@authenticusservices.com and we will take steps to delete it.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Changes take effect immediately upon posting to our website. The “Last Updated” date at the top of this page reflects the most recent revision. We encourage you to review this page periodically.

12. Complaints

If you have concerns about how we handle your personal information, contact us at support@authenticusservices.com. We take privacy complaints seriously and will respond promptly.

13. Contact Us

Authenticus Inc.

6309 Guhn Rd Building B

Houston, TX 77040

Email: support@authenticusservices.com

Phone: +1 832-430-3046